Medallion Homes Privacy Policy

At Medallion Homes, we prioritize your privacy and are dedicated to ensuring the security of your personal data. This policy details how we collect, use, and safeguard your Personally Identifiable Information (PII) when you engage with our website and services.

Information We Collect

We collect personal details such as your name, email address, phone number, and mailing address when you interact with our site, complete a form, engage in live chat, or provide feedback.

How We Use Your Information

We utilize the collected information to:

Customize and enhance your user experience. Improve our website’s functionality and services. Address customer service requests efficiently. Process transactions securely and promptly. Conduct promotions, surveys, and marketing initiatives. Follow up on inquiries via email, phone, or live chat. Deliver relevant updates, offers, and service-related communications.

Data Protection Measures

We employ stringent security protocols to safeguard your personal information:

Data is stored in secured networks with limited access. Sensitive details are encrypted using Secure Socket Layer (SSL) technology. Routine malware scans are conducted. Any stored payment details are kept under strict security measures.

Cookies and Tracking Technologies

Our website uses cookies to:

Retain user preferences for an optimized experience. Analyze site traffic and interaction to improve functionality. Track advertisements for relevance and engagement.

Users may disable cookies via browser settings; however, some site features may not function properly without them.

Third-Party Disclosure

We do not sell or trade your PII. However, we may share information with trusted partners who assist in business operations, provided they uphold strict confidentiality agreements. Additionally, we may disclose information as required by law or to protect rights, property, or safety.

Third-Party Links

Our website may feature links to third-party services governed by their own privacy policies. We do not assume responsibility for their content or practices but encourage user feedback regarding these links.

Advertising and Analytics

We use third-party advertising and analytics tools, including Google AdSense, which may employ cookies to personalize ads based on user activity. Users can manage their ad preferences via Google settings or opt-out through the Network Advertising Initiative.

Compliance with Privacy Regulations

California Online Privacy Protection Act (CalOPPA)

Users may access our site anonymously. Our privacy policy is prominently linked on our homepage. Any updates to this policy will be reflected on this page. Users can modify their personal data by emailing us or logging into their accounts.

Children’s Privacy Protection (COPPA)

We do not knowingly collect data from children under 13. If such information is found, we will take immediate action to remove it.

Fair Information Practices

In the event of a data breach, affected users will be notified within seven business days. We uphold the Individual Redress Principle, ensuring users have legal avenues for recourse if their data is misused.

CAN-SPAM Compliance

We adhere to the CAN-SPAM Act by:

Clearly identifying marketing emails. Including our physical business address in communications. Honoring opt-out/unsubscribe requests promptly. Monitoring third-party email services for compliance.

Contact Us

For any inquiries regarding this privacy policy, please reach out via our website or customer service channels.